Last updated: June 2026
We collect information you provide directly to us when using MyAgencyApps and our agency apps (CleanCo, PlumberCo, ElectricianCo, and others). This includes: • Personal information such as your name, email address, phone number, and home/business address • Business registration data including business type, company name, and contact details • Business Codes generated for each registered business • Usage data showing which clients and cleaners accessed your portal • Booking information including service dates, times, and preferences • Payment information processed securely through our payment providers • Profile information when applying as a service provider • Communications between you and our team • Device information and usage data when you use our mobile apps
We use the information we collect to: • Process and manage your bookings and service requests • Match you with qualified service providers in your area • Send booking confirmations, reminders, and updates via email and SMS • Process payments and send invoices • Improve our apps and services • Respond to your questions and support requests • Send marketing communications (you can opt out at any time) • Comply with legal obligations
We do not sell your personal information. We share your information with: • Service providers assigned to your booking (name, address, contact details) • Payment processors to complete transactions • Our technology partners (Supabase for data storage, Resend for emails) • Law enforcement when required by law • Business partners with your consent We require all third parties to maintain appropriate security measures.
We take the security of your personal information seriously. We use: • Encryption for data in transit (HTTPS/SSL) • Secure database storage with Supabase • Row-level security policies on all data • PIN-protected admin access • Regular security reviews However, no method of transmission over the internet is 100% secure.
You have the right to: • Access the personal information we hold about you • Correct inaccurate or incomplete information • Request deletion of your personal information • Opt out of marketing communications • Data portability — receive your data in a readable format • Lodge a complaint with your local data protection authority To exercise these rights, contact us at hello@myagencyapps.com
Our website uses cookies to: • Keep you logged in to your account • Remember your preferences • Analyse website traffic and usage • Improve your experience You can control cookies through your browser settings. Disabling cookies may affect some features.
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately at hello@myagencyapps.com
We may update this Privacy Policy from time to time. We will notify you of any significant changes by: • Sending an email to your registered address • Posting a notice on our website • Updating the "Last updated" date at the top of this policy Continued use of our services after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your data, please contact us: 📧 Email: hello@myagencyapps.com 🌐 Website: myagencyapps.com 📍 Contact form: myagencyapps.com/#contact We will respond to all privacy inquiries within 48 hours.
Questions about your privacy?
hello@myagencyapps.com